Lotus Boutique Summit in Birmingham, AL Closed now

Reviews about Lotus Boutique Summit

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  January 29, 2020, by Lanie Moore
  Worst customer service ever! Not only did the sales person follow me through the store as though I were going to steal but I caught her looking at me through the side of my dressing room! (Instead of dressing room doors, they have a drop cloth that does not fully cover the entry). I shop in the store occasionally because I am able to find trendy clothes at an affordable price. The items are so poorly made that they don't hold up after washing. I'm done with this store.
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  March 20, 2019, by jessica woodyard
  I stop shopping in there because they followed me around the whole store and it was other people in there didn't ask did I need anything....So I just left never again!!!!!!
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  January 01, 2019, by Brianna B
  Got some pants from there as a Christmas present, and noticed they had a run in them. Went to exchange the damaged item, and tried on just about everything in the store. They didn't have anything that I liked in my size. The 1 thing they did have in my side was thin and didn't really fit well shape-wise. They couldn't even order the correct size online. They didn't have any of the products I'd found online that I liked, nor could they order them, much less in my size. I asked for a refund for the pants and the lady got very snippy with me. She was rude and got an attitude when I pressed her for a refund. I was extremely disappointed. I finally got a gift card, but I never want to shop there again and will be recommending to everyone I know that they avoid this store at all costs. It was too expensive, the selection was horrible, sizing was bad, and service was terrible. They wouldn't even give me a refund for damaged goods. Now I have a useless gift card. Since nothing they have fits, I guess I'll try to find shoes on their website. I'm never going back there. Don't waste your time or money here.